Quality products backed by technical support.
Factory testing, field service and support.
The JVI team of specialists provides in-house technical support as well as field service. From our facility in Houston, we provide engineering, testing, and consulting services to customers around the globe.
Material Testing Lab
The JVI Material Testing Lab provides testing of the bulk material properties in a simulation of the customer’s application.
Our lab includes a wide variety of vibratory equipment with variable micro-throw parameters for testing. Tests to determine feeding and conveying characteristics, screening efficiency and characteristics, compaction characteristics and general flow characteristics are typical. Our engineers use test results to confirm appropriateness of an application and to optimize design.
MSDS material data is required before JVI will accept material at our facility. Some of the lab test equipment is also available for on-site testing.
Field Service
Every product that JVI delivers is assembled and tested prior to shipment. This process assures product quality and that the design micro-throw characteristics are consistent with the theoretical design.
Technicians that assemble and test equipment in our facility have extensive experience with these tests. The same JVI technicians that assemble and test equipment prior to shipment may be sent onsite for equipment start-up or trouble shooting.
Factory service is offered in the form of installation inspection and/or supervision of installation and start up. JVI Vibratory Equipment Company recommends that customers contract supervision of installation and start up service. It is our experience that most operating issues arise at start up and that a good start up helps to assure a long, maintenance free machine life.
Replacement Parts
Vibratory equipment parts are stocked at our Houston, Texas facility so that we can respond quickly to customer requests.
JVI Vibratory Equipment stocks a range of drives, springs, buffers and controls to support our customers.
Other services include:
- Troubleshooting vibratory equipment
- Service life consultation
- New installation inspection
- Equipment start-up
- Field modifications
- Material testing
For more information on JVI replacement parts and services, please contact us.